VDS is uniquely qualified to deliver greater efficiencies, true scalability and unmatched value for the planning, deployment and ongoing operation of your digital signage system. Our world-class hardware, software and installation are backed by warranties that provide total accountability. Help is available 24/7/365 via the Web and a dedicated hotline, along with onsite technical troubleshooting for repair/replacement and swap service. Here’s what makes VDS your trusted partner:

Design and Build-out

• Consulting
• System architecture and design
• Purchasing, logistics and warehousing of all equipment
• Project management
• Hardware/software compatibility testing
• Remote device control integration for system management and remote diagnostics
• Software imaging/replication
• System installation and integration
  • Including integration of content management system to accept electronic notifications, equipment issues, creation of tracking notifications and resolution
• Customer acceptance testing
• Customer training and launch

Ongoing Digital Signage Services:

• Content management
• Administrative rights for accessing content and displays by network, region, location and screen
• External data integration
• Maintenance and support (remote and field)
• Extended warranties and service level agreements
• Fully integrated field service from call center
• Network operating center monitoring to:
  • Ticket generation
  • Service dispatch
  • Asset tracking / parts ordering
  • Repair
  • Testing
  • Customer signoff and reporting
• Content creation